مطلوب E-Commerce Manager - Tokyo, Japan

Job Purpose Responsible for Emirates E-Commerce (Emirates.com and OTA) revenue streams and activities in their respective Markets

Requirements & Qualifications

• Liaise with all internal/ external stakeholders regularly to ensure all online campaign/channel activity initiatives are properly identified، communicated، planned، executed and measured and does comply with the local legal requirements

• Ability/Skills: Specific knowledge of the airline industry، FFP، OTAs and global distribution channels would be advantageous

• Ability/Skills

Benefits & Conditions

• Salary & benefits Competitive salary Join our growing team and enjoy a competitive remuneration package، discounts on flights and hotel stays

• Salary & benefits

• Competitive salary

Exploit the Internet as a sales، business development and customer interaction tool to reach the Commercial objectives set for the market

Work ly with the local Emirates Sales team to develop a localised E Commerce sales strategy including، direct marketing، pricing and management of all online activities

Manage and exploit all online Emirates functionality to increase usage in the local market

Management of all Emirates online products for direct consumers

Responsible for Emirates E-Commerce (Emirates.com and OTA) revenue streams and activities in their respective Markets

In conjunction with the area/sales manager، implement and manage E-Commerce sales channels and strategies for Emirates.com and online travel agents

Promote the development and implementation of an online pricing strategy to achieve online sales targets in conjunction with the local Sales organization and the Pricing department

Co-ordinate with E-Commerce and Global Leisure Sales EGHQ on all offers

Continuously monitor competitor activity and review the pricing strategy to ensure the value proposition of the E-Commerce channel

Developing of market specific strategy to increase direct online sales، include management of eBase، e-mail communication، etc

Identify and manage business development relationships to increase online sales

Expand and manage local OTA Commercial relationships

Leverage the relationships to develop and implement activity to increase OTA revenue and market share

Implement commercial contracts and ensure that these and existing agreements are maintained and administered in a professional manner

Manage and ensure local incentive payments are dealt with promptly

Identify direct connect opportunities with OTAs and develop strategy to optimise distribution costs and efficiencies

Ensure smooth implementation and commercialization of all new online features and products in the local market

E.g

Online check-in، d user group functionality، manage my booking etc

Ensure all fulfilment and payment processes are implemented، supported and managed according to guidelines set by E-Commerce EK HQ

With Corporate Communications manage online content of the local Emirates.com website

Updates of the campaign management tool and Salesforce.com with all online activities

Ensure the agreed Corporate Communications policy and process is adhered to for all OTA marketing/media activity

Development of the annual Sales and Marketing Plan for the local E-Commerce market

Creation of monthly and weekly report to E-Commerce and Global Leisure Sales HQ

Share knowledge and experience gained in local market across the network

Ensure that assigned secondary markets are properly serviced from a strategic point of view

In cooperation with the local office، design a country strategy، setting KPI?s، continuously review activities، report on performance and actively advise on opportunities leading to higher Online penetration

Develop and manage online Commercial Relationships within the Affiliate marketing program

Leverage the relationships to develop and implement activity to increase online conversions

Manage and ensure local incentive payments or trigger threshold payment to affiliate networks are deals with promptly

Qualification

& Experience: Degree with a minimum 5 years experience in marketing/sales or operational capacity

Experience in the E-Commerce environment and an understanding of technology is essential

A mandatory understanding of the internet، e-commerce، direct sales and marketing A systematic and logical approach to problem solving and a capacity to work around problems

Ability to adapt and respond quickly to a fast changing environment

Familiarity with best practices n web-based marketing is essential

Thorough knowledge of MS Office applications Must have the right to live and work in Japan

Find out more about working with us in our website

Job Purpose

Management of all Emirates online products for direct consumers.

In conjunction with the area/sales manager، implement and manage E-Commerce sales channels and strategies for Emirates.com and online travel agents.

Continuously monitor competitor activity and review the pricing strategy to ensure the value proposition of the E-Commerce channel.

Manage and ensure local incentive payments are dealt with promptly.

Identify direct connect opportunities with OTAs and develop strategy to optimise distribution costs and efficiencies.

Ensure all fulfilment and payment processes are implemented، supported and managed according to guidelines set by E-Commerce EK HQ.

Ensure the agreed Corporate Communications policy and process is adhered to for all OTA marketing/media activity.

Share knowledge and experience gained in local market across the network.

In cooperation with the local office، design a country strategy، setting KPI?s، continuously review activities، report on performance and actively advise on opportunities leading to higher Online penetration.

Manage and ensure local incentive payments or trigger threshold payment to affiliate networks are deals with promptly.

& Experience

Degree with a minimum 5 years experience in marketing/sales or operational capacity. Experience in the E-Commerce environment and an understanding of technology is essential.

Specific knowledge of the airline industry، FFP، OTAs and global distribution channels would be advantageous.

A mandatory understanding of the internet، e-commerce، direct sales and marketing

A systematic and logical approach to problem solving and a capacity to work around problems. Ability to adapt and respond quickly to a fast changing environment.

Familiarity with best practices n web-based marketing is essential. Thorough knowledge of MS Office applications

Must have the right to live and work in Japan.

Join our growing team and enjoy a competitive remuneration package، discounts on flights and hotel stays. Find out more about working with us in our website