مطلوب Security Coordinator - Investigation & Crime Prevention Unit

Job Purpose Emirates Group Security develops، implements، and manages security strategies and measures across the Emirates network

Key Responsibilities

• in travel، tourism، leisure، aviation، sport and retail

• reflect our passion for innovation

Benefits & Conditions

• Salary & benefits Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world

• You can find out more information about our employee benefits in the Working Here section of our website Further information on what’s it like to live and work in our cosmopolitan home city، can be found in the Dubai Lifestyle section.

• Salary & benefits

• Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world.

Join our Group Security team، where you will contribute to maintaining the highest standards of security across the Emirates Group

Our diverse security units include Security Training، Group Security Command Centre، Hub Ops Unit، Crime Prevention & Investigation Unit، Threat & Risk Assessment Unit، Aviation Security Assurance unit، and Business Support Unit—all working together to develop and implement comprehensive security strategies

As a Security Coordinator you will provide a support service to operation related issues in order to ensure compliance and consistency with security policies، the Airline Security Program (ASP) and Security Management System (SEMS)

Collate record، analyse and assist in investigating، alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy

Generic Maintain documents، manuals and records for auditing purposes، ensuring they are kept up to date

Contribute in the review of standard operating procedures، contracts and other relevant documents that have an impact on operations

Airport/Document Check Liaise with the relevant Authorities (e.g. immigration، embassies and the police) throughout the network to prevent the carriage of inadmissible passengers

Support in the training of staff of Emirates and Ground Handling Agents to increase awareness of detecting and intercepting illegal immigration

Cargo and Aircraft Protection Unit (CAPU) Investigate cases of cargo discrepancies related to the cargo handling processes in the hub

Conduct random and routine audit checks of processes involved in cargo handling at both landside and airside operations to heighten the barriers against unlawful interference

Security Planning Coordinate surveillance and monitoring work in relation to CCTV cameras، access control etc

Facilities and Accommodation Review all reported incidents received on a daily basis and make decisions on action required e.g. fights in accommodation/lost items etc

Follow up with the outsourced Transguard supervisors and patrol guards in buildings on all matters related to security operations، procedural updates، SOP updates، staff knowledge and recommended training

Operations Support the line with requests for processing approvals and authority for VVIP passengers، commercially important people (CIP)، internationally protected people، deportees، transportation of firearms and inadmissible passengers، ensuring the movement of these passengers is monitored through liaison with the relevant stakeholders e.g. immigration، police etc

Disseminate information through appropriate means outlined in the Emirates Airline Security Program as stipulated by the relevant aviation security regulatory bodies (International Civil Aviation Organisation، United National Organization، IATA، GCAA، TSA etc.) to other departments and Outstations within the Emirates Group

Keep the outstations updated on new guidelines in the security program

Fraud Prevention/Investigation Record fraud alerts and incidents on tickets and credit cards and accurately file the respective information

Prepare and maintain the ticket and credit card fraud database in order to ensure correct storage and retrieval of passenger data

Prepare fraud alerts for network stations so that the security officer can disseminate in a timely manner to prevent fraud

Access the reservations/check in system in the Group database for the purpose of the investigation of facts as well as other data systems required to monitor the usage of fraudulent tickets

Coordinate investigation work and assist in the process of evidence gathering for cases involving staff of the Emirates Group

Independently undertake the less complex investigations and provide a report with recommendations

Qualification

& Experience: 12 years schooling or equivalent 3 + years security experience Experience in aviation، supervision and root cause analysis would be advantageous

Ability to write reports in a comprehensive manner and computer literate is a must

Fraud Prevention/Investigation Experience in investigation would be advantageous Operations Experience in risk assessment would be advantageous Join our team of over 100، 000 people and follow your passions into one of over 50 brands in the Emirates Group

We’re led by our world-famous airline، Emirates، and our global air services provider، dnata

All our leading brands

We strive for exceptionally high standards in all the products and services we offer and we’ve built an admired global reputation because of it

Work with us to build exciting brands and progress your career in the Emirates Group

Job Purpose

Emirates Group Security develops، implements، and manages security strategies and measures across the Emirates network

Our diverse security units include Security Training، Group Security Command Centre، Hub Ops Unit، Crime Prevention & Investigation Unit، Threat & Risk Assessment Unit، Aviation Security Assurance unit، and Business Support Unit—all working together to develop and implement comprehensive security strategies.

Collate record، analyse and assist in investigating، alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy.

Generic

Maintain documents، manuals and records for auditing purposes، ensuring they are kept up to date

Contribute in the review of standard operating procedures، contracts and other relevant documents that have an impact on operations.

Airport/Document Check

Liaise with the relevant Authorities (e.g. immigration، embassies and the police) throughout the network to prevent the carriage of inadmissible passengers.

Support in the training of staff of Emirates and Ground Handling Agents to increase awareness of detecting and intercepting illegal immigration.

Cargo and Aircraft Protection Unit (CAPU)

Investigate cases of cargo discrepancies related to the cargo handling processes in the hub.

Conduct random and routine audit checks of processes involved in cargo handling at both landside and airside operations to heighten the barriers against unlawful interference.

Security Planning

Coordinate surveillance and monitoring work in relation to CCTV cameras، access control etc.

Facilities and Accommodation

Review all reported incidents received on a daily basis and make decisions on action required e.g. fights in accommodation/lost items etc.

Follow up with the outsourced Transguard supervisors and patrol guards in buildings on all matters related to security operations، procedural updates، SOP updates، staff knowledge and recommended training.

Operations

Support the line with requests for processing approvals and authority for VVIP passengers، commercially important people (CIP)، internationally protected people، deportees، transportation of firearms and inadmissible passengers، ensuring the movement of these passengers is monitored through liaison with the relevant stakeholders e.g. immigration، police etc.

Keep the outstations updated on new guidelines in the security program.

Fraud Prevention/Investigation

Record fraud alerts and incidents on tickets and credit cards and accurately file the respective information.

Prepare fraud alerts for network stations so that the security officer can disseminate in a timely manner to prevent fraud.

Access the reservations/check in system in the Group database for the purpose of the investigation of facts as well as other data systems required to monitor the usage of fraudulent tickets.

Coordinate investigation work and assist in the process of evidence gathering for cases involving staff of the Emirates Group.

Independently undertake the less complex investigations and provide a report with recommendations.

& Experience

12 years schooling or equivalent

3 + years security experience

Experience in aviation، supervision and root cause analysis would be advantageous.

Ability to write reports in a comprehensive manner and computer literate is a must.

Experience in investigation would be advantageous

Experience in risk assessment would be advantageous

Join our team of over 100، 000 people and follow your passions into one of over 50 brands in the Emirates Group.

We’re led by our world-famous airline، Emirates، and our global air services provider، dnata. All our leading brands

We strive for exceptionally high standards in all the products and services we offer and we’ve built an admired global reputation because of it.

Work with us to build exciting brands and progress your career in the Emirates Group.