Ozon expressCareer opportunity
Opportunity

مطلوب Ozon Express recrute – Agent de Réception d’Appels

المجال / القطاع: Transport / Achat / LogistiqueKey ResponsibilitiesMissions principales : Répondre aux appels entrants des clients. Écouter et comprendre leurs demandesالدور الوظيفي: Logistique/Métiers du Trans…

Location
Morocco
Posted
2026-09-27

Job details

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المجال / القطاع: Transport / Achat / Logistique

Key Responsibilities

  • Missions principales : Répondre aux appels entrants des clients. Écouter et comprendre leurs demandes

الدور الوظيفي: Logistique/Métiers du Transport

A discuter

الراتب: A discuter

Profil recherché : Résidant à Hay Mohammadi ou à proximité

Disponible immédiatement

Niveau Bac à Bac+2

Bonne aisance téléphonique et excellente communication

Capacité à gérer un volume important d’appels entrants

Capacité à écouter، comprendre et répondre efficacement aux demandes des clients

Bonne maîtrise des outils informatiques

Expérience en centre d’appel ou service client souhaitée

Sérieux(se)، organisé(e) et réactif(ve)

Capacité à travailler sous pression

Répondre aux questions et apporter les informations nécessaires

Traiter les demandes et réclamations

Enregistrer les informations sur le système interne

Assurer un service client rapide et professionnel.

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